Melissa Galt, Inc.
Effective Date: 8.1.2026
Last Updated: 8.14.2026
Books ship within 3 business days of your order. Delivery timelines belong to the carrier and are outside our control.
When a shipment arrives lost or damaged, contact us at [email protected] within 14 days of the delivery date with photographs or carrier documentation. We will replace the book or refund your investment. Otherwise, all book sales are final.
International orders may be subject to customs duties, taxes, and delays imposed by your country. Those are yours to handle.
Digital products are delivered in full at the time of sale. You hold the complete benefit of the product immediately, which is why all digital sales are final and non-refundable.
When a download link fails or your access does not work, email [email protected] and we will fix it promptly.
Coaching engagements are governed by a separate signed agreement. That agreement controls the terms of your program. Coaching is final sale and non-refundable.
We do not sell tickets. You reserve a seat, either in the room or in the virtual room, and that seat is held for you.
When you cancel with 60 or more days written notice, your event investment is refunded in full, less any non-recoverable deposits already committed on your behalf.
When you cancel with fewer than 60 days notice, your event investment is non-refundable. We aim to be flexible where we can. At our discretion we may transfer your seat to a comparable future event at the same fee within 12 months. That transfer is offered once.
When we cancel an event, you will receive a full refund of your event investment. Travel and accommodation are yours to recover.
When we postpone or reschedule an event and your seat remains valid for the new date, no refund is issued.
All cancellation notices go to [email protected] in writing.
Welcome. These Terms govern your use of melissagalt.com and any site we operate (the "Site"), along with everything you reserve, enroll in, or order from Melissa Galt, Inc. (the "Company," "we," "our," or "us").
By using the Site or completing an order, you agree to these Terms and to all applicable laws and regulations. When any part of this does not work for you, please do not use the Site or place an order.
You must be at least 18 years old.
By completing an order online, you consent to transact electronically. Your electronic acceptance carries the same weight as a signature on paper.
Together these are our "Services":
• Coaching and Programs. Private coaching, group coaching, masterminds, intensives, and retreats.
• Events. Live in-person events and virtual events, including tours, trainings, masterclasses, workshops, and any similar gathering we host.
• Digital Products. Courses, templates, guides, recordings, and downloads.
• Physical Products. Books and any other tangible item we ship.
We are the seller of these Services. You are contracting directly with us, not with a third-party marketplace.
Your reservation. Completing checkout reserves your seat. You receive confirmation and event details by email at the address you provide, so enter it accurately.
Your seat is personal. Seats are held in your name and may not be transferred, resold, or shared without our written approval.
Details may change. Venues, schedules, session order, and featured guests are subject to change. We will communicate changes as soon as we know them.
Travel is yours. Airfare, hotel, ground transportation, and meals outside those we specify are your responsibility and are not included in your event investment. Please do not book non-refundable travel until your seat is confirmed and the event is confirmed to proceed.
Refunds and transfers. The Fulfillment Policy above governs event cancellations, refunds, and transfers.
Not our responsibility. We are not liable for travel expenses, weather, transportation disruptions, venue issues, third-party vendor failures, or anything else outside our control that prevents you from attending.
Your agreement controls. Every coaching engagement is governed by a separate signed agreement covering scope, term, investment, and deliverables. Where that agreement conflicts with these Terms, that agreement wins.
Scheduling. Sessions are scheduled through the system we provide. Reschedule with at least 24 hours notice. A session missed without that notice is considered delivered and is not made up.
Access periods. Program access, community access, and resource libraries are available for the term stated in your agreement. Access ends when the term ends.
Group programs. What is shared inside a group room stays in that room. Revenue figures, client situations, and personal circumstances shared by other members are confidential. Sessions may be recorded and made available to members of that program.
Participation. Your results depend on the work you do. We deliver the strategy, the systems, and the support. Non-participation does not release you from your payment obligation.
Removal. We may end your participation for conduct that harms other members, our team, or the program. No refund is issued in that circumstance.
When you invest in a digital product, you receive a personal, non-exclusive, non-transferable license to use it inside your own business.
You may: use our templates, scripts, and forms in your own design practice, adapt them to your firm, and use them with your own clients.
You may not: share your login, distribute the materials, resell them, repackage them as your own product, teach them as your own curriculum, or reproduce them for anyone outside your firm.
Sharing access is the fastest way to lose it. We may terminate access without refund where sharing occurs.
Some areas of the Site are available to registered users. Provide accurate, current information and keep it updated. Your login belongs to one person. Keep your credentials private and tell us promptly about any unauthorized use.
We may suspend or terminate access where information proves false or where these Terms are violated. Your payment card information is never sold to third parties.
All amounts are stated in United States dollars unless noted otherwise. The total shown at checkout is the total you are authorizing, including any applicable taxes and fees disclosed there.
Authorization. Placing an order authorizes us to charge your payment method for the full amount shown.
Payment plans. Where you select a payment plan, you are committing to the full investment, not solely the installments you have paid. Installments continue on schedule regardless of your participation level. A failed or declined payment may suspend your access until the account is current. Accounts more than 30 days past due may be referred for collection, and you are responsible for reasonable collection and legal fees.
Descriptor. Charges appear on your statement as [MELISSA GALT INC / EXACT DESCRIPTOR].
Third-party platforms. Where you pay through PayPal or a similar platform, that platform's terms and fees apply to the transaction.
Taxes. We collect and remit sales tax where required.
Security. Payments are processed by PCI-compliant third-party processors. We do not store your complete card number.
International orders. Orders from outside the United States may be delayed by your issuing bank or by customs. Contact your card company before ordering to avoid delays or additional charges. We are not responsible for issues arising from international transactions.
Questions about a charge? Email [email protected] first. We resolve nearly everything within a day or two.
Filing a chargeback for a valid charge is a breach of these Terms. Where a chargeback is filed and the charge is found valid, we may suspend your access to programs, events, and digital products immediately, and we may pursue the amount owed through collection or legal means, including our reasonable fees.
Treat the room and the people in it with respect. Follow all venue rules and instructions from our team.
We may remove any attendee whose conduct is disruptive, harassing, discriminatory, intoxicated, or unsafe. Removal ends your access to the event with no refund, and you remain responsible for any fines or charges your conduct causes.
Please do: test your equipment ahead of time, check your internet connection, set up good lighting, arrive on camera and on time, dress as you would for the room, and stay present.
Please do not: record, screenshot, or capture any portion of a session; solicit or pitch other attendees; share your access link; or use the chat for anything you would not say out loud in the room.
We record many of our events and sessions. By attending, you consent to being recorded and to our use of that recording, along with your name, voice, image, and comments, in our programs and marketing.
Prefer a specific topic stay off the recording? Say so and we will honor it.
You may not record any portion of our events, sessions, or programs.
Everything on this Site and inside our programs and events belongs to us or our licensors. Content, curriculum, frameworks, templates, recordings, graphics, and our trademarks are all protected by intellectual property law.
Your access grants you a limited license to use these materials as described in Section 5. It does not transfer ownership. Reusing, republishing, or teaching our copyrighted material requires our written permission.
Where you share a testimonial, review, success story, or result with us, you grant us permission to use it in our marketing along with your name, firm name, and likeness. Want it removed later? Email us and we will take it down going forward.
Nothing in these Terms restricts your right to share your honest opinion about our Services publicly.
We do not believe in get-rich-quick programs. We believe in working strategically and effectively, adding value, and serving others. That is what our programs are designed to help you do.
As the law requires us to state plainly: we cannot and do not make any guarantee about your ability to get results or earn revenue with our ideas, information, programs, or strategies. We do not know you, and your results in your life and your business are up to you.
We are here to help by delivering smart strategies, proven processes, and tested tools that move you forward faster. Nothing on this Site, in our emails, or inside our programs is a promise or guarantee of future earnings. Any figures referenced anywhere in our materials are estimates or illustrations of past results. They are not exact, not actual, and not a promise of what you will earn. Every number is illustrative only.
Questions? Email [email protected].
Our coaching and content are business education. They are not legal, tax, accounting, financial, insurance, or mental health advice. Work with a licensed professional in your state for those. You are responsible for the decisions you make in your business.
We introduce you to vendors, sources, platforms, and colleagues we believe in. Those relationships are between you and them. We are not responsible for their work, their terms, their pricing structures, or your results with them. Some links we share are affiliate links, meaning we may receive compensation. Our recommendations are based on merit regardless.
We work to keep the Site accurate and current. We do not guarantee that every detail, including event names, locations, dates, times, and descriptions, is error-free. We may correct errors and update information at any time.
The Site and Services are provided on an "as is" and "as available" basis. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free.
To the fullest extent the law allows, we are not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost revenue, or lost business opportunity, arising from your use of the Site or Services.
Our total liability for any claim is limited to the amount you paid us in the 12 months preceding the event giving rise to the claim.
You agree to defend, indemnify, and hold harmless Melissa Galt, Inc., its officers, employees, contractors, and affiliates from any claim, liability, damage, or expense, including reasonable attorney fees, arising from your use of the Site or Services, your content, or your breach of these Terms.
We are not liable for delay or failure to perform caused by events beyond our reasonable control. Natural disasters, severe weather, fire, flood, pandemic, public health orders, labor disputes, utility or platform failures, acts of government, and similar events all qualify. Where such an event prevents us from delivering, we may reschedule or terminate the affected agreement.
Governing law. These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.
Talk to us first. Before starting any formal proceeding, email [email protected] and give us 30 days to resolve it. Most things get solved in a conversation.
Binding arbitration. Any dispute that is not resolved will be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration takes place in Maricopa County, Arizona, or by videoconference. Fees follow AAA rules. By agreeing to arbitration, you waive your right to a trial by jury and to a trial in court.
Class action waiver. Disputes are resolved individually. Neither of us may bring a claim as a plaintiff or class member in a class, collective, or representative proceeding.
Small claims. Either of us may bring an individual claim in small claims court instead.
Time limit. Any claim must be brought within one year of the event giving rise to it.
We may update these Terms at any time. Changes take effect when posted on the Site with a new "Last Updated" date. Material changes will be communicated by email or by notice on the Site. Continuing to use the Site or Services after a change means you accept the updated Terms.
Severability. Where a provision is found unenforceable, the rest stays in force.
Entire agreement. These Terms, our Privacy Policy, our Fulfillment Policy, and any signed program agreement make up the complete agreement between us.
Assignment. You may not assign your rights under these Terms. We may assign ours in connection with a sale or reorganization of the business.
Waiver. Our decision not to enforce a provision on one occasion does not waive our right to enforce it later.
Survival. Sections covering payment, intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution survive termination.
Melissa Galt, Inc.
5100 E Rancho Paloma Dr, Suite 2061
Cave Creek, AZ 85331
480.770.3798